Refugees with well-founded fear of being persecuted are unable to refer to the authorities of their country of origin, including consular representatives abroad. This can entail remarkable problems as regards administrative procedures during which the refugee must prove his/her status and personal information by submitting documents and certificates issued by the authorities of the country of origin. The lack of said documentation could consequently hinder the exercise of fundamental rights. 
In order to deal with this problem, with reference to the Geneva Convention, the Country in which the refugee resides must assist the refugee in administrative terms as well as by producing documents or certificates normally issued by the authorities of the refugee’s country of origin. In some cases, this occurs also as regards applicants for international protection and recipientssubsidiary protection.

In particular, the Geneva Convention provides for as follows:
Art. 25 Administrative assistance
1. When the exercise of a right by a refugee would normally require the assistance of authorities of a foreign country to whom he cannot have recourse, the Contracting States in whose territory he is residing shall arrange that such assistance be afforded to him by their own authorities or by an international authority.
2. The authority or authorities mentioned in paragraph 1 shall deliver or cause to be delivered under their supervision to refugees such documents or certifications as would normally be delivered to aliens by or through their national authorities.
3. Documents or certifications so delivered shall stand in the stead of the official instruments delivered to aliens by or through their national authorities, and shall be given credence in the absence of proof to the contrary.
Art. 27 Identity papers
The Contracting States shall issue identity papers to any refugee in their territory who does not possess a valid travel document.
Art. 28 Travel documents
1. The Contracting States shall issue to refugees lawfully staying in their territory travel documents for the purpose of travel outside their territory, unless compelling reasons of national security or public order otherwise require, and the provisions of the Schedule to this Convention shall apply with respect to such documents. The Contracting States may issue such a travel document to any other refugee in their territory; they shall in particular give sympathetic consideration to the issue of such a travel document to refugees in their territory who are unable to obtain a travel document from the country of their lawful residence.



In Italy, some administrative procedures keep into account refugees’ peculiar condition and, in some cases, also the peculiar condition of asylum applicants as well as that of recipients of subsidiary protection.